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FAQ

Frequently asked questions

Your Questions, Answered: Everything You Need to Know

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To get started with PIMS, please send us an email at support@pimstech.com. Our team will reach out to understand your needs and schedule a time to demonstrate the areas of PIMS that are most relevant to your challenges. If you require any bespoke customization, we will discuss and adjust PIMS based on your specific requirements.
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Yes, we will send you an email once your order is set up. This email will contain all the information you need.
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For the latest version of our terms and conditions and privacy policy, please visit our website.
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For the peace of your mind, we offer extended warranty plans that add additional year(s) of protection to the standard manufacturer’s warranty provided by us. To purchase or find out more about the extended warranty program, please contact us at our support portal, or you can call us toll-free at +64 (2041) 249777, or email us at support@pimstech.com.

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